Davita Sux
My cousin Eddie is getting married this weekend. Attending his wedding is very important to me. I scheduled dialysis in North Carolina (Davita Durham) for this months ago. Somebody somewhere dropped the ball and while I had a slot available in Durham, my records weren't processed. So, Durham doesn't know what to do and my home clinic didn't know I was leaving.
My wife's boss performed an "Executive Escalation" on Monday or Tuesday and the paperwork started flying. As of last night, I was good to go. I had a slot available in Durham, the nurse at United Healthcare assured me I would be dialyzed in Durham before the wedding.
Today, I got a call from Carlos, the guy running my local Davita clinic and was told that due to my hypertension, the clinic in Durham would not be taking me.
You've got to be kidding me...First of all, just about every dialysis patient has hypertension. Second, I called Durham to confirm all this and the Social Worker there won't even take my call. I was told I should have the Nurse Practitioner at my home clinic call their doctor.
I leave you with the immortal words of Lt. Colonel Frank Slade:
Out of order, I show you out of order. You don't know what out of order is, Mr. Trask. I'd show you, but I'm too old, I'm too tired, I'm too fuckin' blind. If I were the man I was five years ago, I'd take a FLAMETHROWER to this place! Out of order? Who the hell do you think you're talkin' to? I've been around, you know? There was a time I could see. And I have seen.
Labels: Complaint, Davita, Travel Hassle
